Accommodations

When can I apply for accommodation?

Accommodations must be requested before registering and scheduling your exam and must be submitted with the testing application online through the Credentia Platform. The application form has a section dedicated to accommodations.

If you require an accommodation, select the option yes under the accommodation section. There will be a drop-down list to select the accommodation required for your exam. If additional information is required to process and approve the accommodation, you will receive an email notification from Credentia or from your state.

To learn more about how to apply for accommodations, see here.

Can I take the exam in any test center even if I have applied for accommodation?

If you have applied for accommodation based on the accommodation type, you may have to choose from the list of test centers  that meet your accommodation requirements. 
After the accommodation's approval, you can schedule your exam on the Credentia Platform.

Who will approve my accommodation? 

The accommodation requests should be submitted along with the new application form on the Credentia Platform. The application, which includes the accommodation request, will be reviewed by Credentia and the state you are applying to. If additional information or changes are required for your submitted application, you will receive a change request notification to your registered email address and in your Credentia account. It is your responsibility to complete the online application on the Credentia Platform.

Note: If you already have an approved application without applying for the accommodation, you need to contact Credentia support. Go to credentia.com and click the Chat Support icon at the bottom right to connect with us.

Can I schedule my exam if I submit an accommodation request?

Yes, you may schedule your exam through your registered Credentia Platform account.

Ensure you have submitted your accommodation requests with the testing application and received approval for it. Click here to learn more about accommodation requests.

1. Click here to learn more about the new testing application process. The status of the submitted application can be viewed by logging into your registered Credentia Platform account.
2. If you have an approved accommodation, when scheduling your exam at a test center on the Credentia Platform, you will find available slots at the test center that accommodates your needs. Click here to learn more about scheduling exams.

Note:

• If you have an approved accommodation, it is marked in your application info box in the Credentia Platform under the application section.
• To learn about applying for accommodation, see here.

If you already have an approved application without applying for the accommodation, you need to contact Credentia support. Go to credentia.com and click the Chat Support icon at the bottom right to connect with us.